EHR Integration
EHR sync source
Transport health
App target
The sync went quietly stale
The EHR sync broke a week ago. No surface showed it.
Fix: EHR Integration Health Monitor
Acute care for clinical operations software.
Product strategy and design in one team — we think through the logic before we draw the interface.
HIPAA-aware
GDPR-aware
ISO 13485-aware
IEC 62366-aware
No prep needed — we'll have read your site.
Most teams ship the AI. The surface where clinicians run it is an afterthought.
Day 1 it demos. Day 2 a clinician has to run it — and that surface is missing.
The Day 2 Cliff — the AI ships, the screen clinicians run it on doesn't. The layer we work in.
The Day 2 job
- Watch it.
- Catch it when it fails.
- Prove it paid off.
- Show the auditor what it did.
- Keep it wired to the EHR.
Someone has to do all five. Most products ship without anyone owning that.
What you're buying
Not a dashboard. You're buying the judgment about what it has to do, who has to trust it, and what happens when it breaks — and a surface that gets those decisions right.
Are you at the cliff?
- The demo goes better than production.
- Staff invented workarounds instead of using it.
- Nobody trusts the AI's numbers.
- The dashboard exists, but nobody opens it.
If any is true, we should talk.
Why a user manual is the symptom
Clinicians shouldn't need a user manual. If they do, it's not a training problem — it's a design one.
Where it breaks.
Four moments where AI in healthcare quietly stalls — and the surface that catches it.
Supervision queue
Case 01 · Awaiting review
Case 02 · Flagged interaction
Case 03 · Low confidence
The AI shipped. The supervisor didn't.
It went live. The console where staff watch it didn't.
Fix: Live Supervision Queue
NET SAVINGS / Q
+ROI
$284K
vs. baseline cost
The renewal call
The CFO asks what the AI saved. Nobody trusts the vendor's slide.
Fix: ROI instrument
Audit Trail
09:16AI assistdrafted note
09:18Dr. Leeco-signed
09:19systemfiled to EHR
The auditor flags the trail
Procurement wants every AI decision logged. It doesn't exist.
Fix: Decision & PHI audit trail
Not shipping AI? Same gap, any clinical software — a dashboard staff stop opening, a multi-tenant surface that's outgrown its structure, an audit trail you don't have. The shape of the work doesn't change.
Two lenses, one product.
Annie reads the operation; Savva reads the interface — same table, every call, day one. No handoff; no line to cross.
Workflows first, not screens. We refine until the workflow, adoption, and compliance hold — not just the pixels.
We ship Workflow that survives the edge case
Annie asksWhere does this break at 2am on a Tuesday?
Savva asksWhich states does this screen actually need?
We ship Supervision UI an auditor can read
Annie asksWho is accountable when the AI is wrong?
Savva asksHow does override, escalation, and trust render?
We ship A dashboard with a derivable formula
Annie asksWhat does the CFO need to defend this number?
Savva asksWhich metric leads, which supports, which hides?
We ship Component library, tokens, production-grade
Annie asksWill the clinician actually adopt this on shift?
Savva asksWhat can collapse into a reusable pattern?
Work — see it live.
These aren't mockups. They're working surfaces where you can see the thinking — the decisions a screen has to make when the AI fails, when the CFO doubts the number, when the auditor asks.
One company, every surface.
For Chromodiversity — moving from single-market pilot to international rollout — we're the senior design partner across all of it. One design system, white-label theming, Arabic RTL at the component level.
Brand system
Mark, type, and voice
Pre-launchMarketing site
Full rebuild, public-facing
Pre-launchPatient-facing PWA
Pre-launch
Pre-launchClinical dashboards
Hospital-deployed · permanent NDA
NDAAll four are in production, launching together — under permanent NDA, which is why they're shown abstracted, not in full.
Who we serve.
Where we can move the needle — and where we won't pretend we can.
Teams where senior judgment changes the outcome.
- AI-in-healthcare teams shipping agents into clinics — who need the surface to supervise, prove, and audit them.
- Healthcare & medtech companies whose software has outgrown its surface — multi-tenant, multi-market, or hospital-deployed.
- Founders who want senior judgment from the people doing the work.
We'd rather decline than half-help.
- A one-off logo with no system behind it.
- Pre-product, still finding the problem.
- Hourly hands for a fixed spec.
- Anything built on dark patterns.
We'll say so on the first call.
Not the only option. The right one for this shape of problem.
An in-house designer
Full-time ownership, deep context, 3–6 month hiring runway.
An AI design tool
Fast at known patterns; no clinical judgment. (We use them daily.)
Wiserframe
Senior-only, HIPAA / GDPR / ISO context, ships in weeks. Best for regulated surfaces where the design depends on context no tool has yet.
Engagements, and a lighter on-ramp.
We don't bill hourly — it distorts the work. Start with the Diagnostic; scale up only if it's worth it.
On-ramp
Diagnostic Working Session
$1,000 · fixed priceThe cheapest way to find out what's actually wrong. A working session with both of us, then a written teardown, redesign, or roadmap you keep.
Product Retainer
3-mo minimumContinuous senior capacity alongside your team.
Start the retainerWe also build brand systems, marketing sites, and mobile apps — but only when a client wants us to own the whole surface, usually inside an engagement above. The core work is clinical operations dashboards.
Two co-founders. Both ship inside medtech.
We met at Chromodiversity and found we were the halves most studios don't have together: operations and design. Most are designer + developer, or designer + strategist. We're the team that figures out how the work actually happens before deciding what the screen should look like.
Annie Vickrey
Co-founder · Business and productStudied UX, decided she'd rather lead design teams than design. Digital Producer at Digitas Health (Publicis) → fractional Director of Operations at two agencies building hospital sites → Director of Product & Digital Operations at Chromodiversity. At Wiserframe she runs the engagement.
Savva Sicevs
Co-founder · Design and systemsSpent years designing dense, real-time dashboards for crypto, where a misread number has consequences. Then lead designer for Chromodiversity's rebrand, site, parent-facing app, and clinical triage software. At Wiserframe he owns the design. Portfolio at ssicevs.com.
We speak fluent clinical.
182
Not because we're clinicians — we're not. Because we've documented the work. Our Clinical Interface Glossary is 182 named patterns across 22 categories, each grounded in real workflows, regulatory citations, or documented failure modes. It's how we design EHR-aware surfaces without guessing — and it's free.
BreakGlassAccess emergency PHI override, fully logged
eMAR barcode med admin · the 5 Rights
WristbandMismatch wrong-patient hard stop
AIGovernanceDashboard model drift, override rates
Tall-Man lettering look-alike drug-name safety
AllergyBanner always-on risk strip
Common questions.
What's the Day 2 Cliff?
Day 1 the software ships and demos well. Day 2 someone has to run it — supervise, prove ROI, pass the audit, stay wired to the EHR. That surface usually doesn't exist yet. That gap is the layer we build.
Do you sign NDAs?
Yes. Our deepest work is under permanent NDA — it's why some is described, not shown. We'll sign yours before the first real conversation.
What does the Diagnostic produce?
A written output you keep — teardown, redesigned screen, architecture diagram, or roadmap. It comes out of a working session with both of us. Fixed price, no hourly billing.
Can we start smaller than a Sprint?
Yes — the $1,000 Diagnostic, no commitment. Most clients use it to decide if more is worth it.
What if we're not a fit?
We'll tell you on the first call — free — and point you somewhere better if we can.
Do you build mobile end-to-end?
We design and prototype mobile end-to-end, and build production front-end for web and PWA. Native app engineering we scope with you and partner out — design and systems are always ours.
Where are you based, and how do you contract?
Distributed across two time zones. Annie owns WiserFrame LLC (US); Savva owns his studio entity (Estonia). One team, one brand — we contract and bill from whichever fits you, US or EU.
What does "HIPAA-aware" mean?
We design to the intent of HIPAA, GDPR, ISO 13485, and IEC 62366, alongside your compliance team. "Aware," not "certified" — we're not your certifying body or legal authority.
First call free
Discovery call
hello@wiserframe.comWe'll understand your operation, tell you straight if we can't help, and if we can, exactly what we'd do.